As Director of Client Relations and Operations, Randy serves a dual role as a member of the executive management team in providing strategic guidance in the operations of the business and in ensuring that our clients receive superior service. Joining Milliman HealthIO was a career change for Randy, but one that he welcomed with open arms. The Milliman HealthIO solution affects real people and helps them take control of their own health. Working with Milliman HealthIO presented Randy with an opportunity to make a real difference, one life at a time.
Before joining Milliman HealthIO and focusing on operations and client services, Randy served as legal counsel in a variety of positions over the past 30 years, ending as global general counsel. He has extensive experience in customer-facing business transactions, contract negotiation and solutions, intellectual property issues, and regulatory and compliance concerns.
Prior to joining Milliman HealthIO, Randy worked for Technicolor (Connected Home), Plexus, and UnitedHealthcare. His in-depth knowledge of the digital health space, electronic manufacturing, and health insurance has contributed to the excellence of our offerings.
Among his many professional accomplishments, Randy has served as a chairperson and board member of the Intellectual Property Law Section of the State Bar of Wisconsin. He also holds a Six Sigma Yellow Belt certification.
Randy earned his Bachelor’s degree in Psychology at the University of Wisconsin-Oshkosh. He then went on to graduate with a Juris Doctorate from the University of Wisconsin-Madison.
While Randy loves his job, he also values the health benefits that come with work/life balance. In his downtime, Randy enjoys camping, traveling, woodworking and spending time with his family.